Last Updated: August 6th 2023

Privacy Policy

This Privacy Policy explains how Acentify s.r.o., Holečkova 789/49, Smíchov, 150 00 Praha, Czech Republic, collects, uses, and discloses your personal information when you visit our website, By using our website, you consent to the terms of this policy.

1. Information We Collect

We may collect personal information such as your name, email address, and other contact information when you voluntarily provide it to us through our website. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

2. How We Use Your Information

We use your personal information to respond to your inquiries, to provide you with information about our products and services, and to improve the content and functionality of our website. We may also use this information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing and your experience.

3. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website. This information may include your IP address, browser type, operating system, and other information about your device. We use this information to improve the content and functionality of our website and to personalize your experience.

4. Sharing Your Information

We do not sell or share your personal information with third parties except as required by law or as necessary to fulfill your requests. We may process or share data based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or use. We aim to protect your personal information through a system of organizational and technical security measures.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website and will indicate the date of the most recent update.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at

9. Third-Party Services

We may allow third parties to provide analytics services and serve advertisements on our behalf across the internet and in applications. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information.


We use Auth0 for registration and login services. Auth0 may collect information from you to provide these services. For more information on how Auth0 collects and uses your information, please visit their Privacy Policy.


We use Stripe for payment processing services. By using our website and agreeing to this Privacy Policy, you consent to the processing of your information by Stripe in accordance with their Privacy Policy.

10. Chat History

Please note that the history of chat is stored in your browser memory and we do not collect it. This is to ensure your privacy and confidentiality.